Privacy Policy

Bayside United Sports Club Inc. trading as Bayside United Football Club
Last updated: 4 September 2026

1. About this policy

Bayside United Sports Club Inc., trading as Bayside United Football Club (“Bayside United”, “the Club”, “we”, “us” or “our”), respects your privacy and is committed to handling personal information responsibly.

This policy explains:

• what personal information we collect and hold;

• how we collect, use and disclose it;

• how we protect it;

• how you may access or correct your information; and

• how you may make a privacy enquiry or complaint.

This policy applies to information collected through our website at baysideunited.com.au, our registration platforms, Club activities, competitions, events and communications.

Where applicable, we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

2. Personal information we collect

The information we collect depends on how you interact with the Club. It may include:

• your name, date of birth and gender;

• your residential or postal address;

• your email address and telephone number;

• player, parent, guardian and emergency-contact details;

• membership, registration, team and participation details;

• payment and transaction information;

• volunteering, coaching, employment or accreditation information;

• correspondence, enquiries, feedback and complaint records;

• photographs, video recordings and match or event footage;

• information relating to disciplinary, safety or incident matters; and

• technical information generated when you use our website, such as your IP address, browser type, device information and pages visited.

For children and junior players, we will commonly collect information from a parent or legal guardian.

3. Sensitive information

We may collect sensitive information where it is reasonably necessary for Club activities and we have the required consent or another lawful basis.

This may include:

• health conditions;

• disabilities;

• allergies;

• injuries;

• medication requirements;

• dietary requirements;

• accessibility or participation-support needs; and

• other information relevant to a person’s health, safety or participation.

We use this information to help provide a safe and inclusive environment, respond to emergencies, arrange appropriate participation support and meet sporting or legal requirements.

Please do not provide sensitive information that the Club does not reasonably need.

4. How we collect information

We may collect personal information:

• directly from you or your parent or guardian;

• through registration, membership, enquiry, consent or incident forms;

• through the Club’s website, email accounts and telephone communications;

• when you register for a team, competition, trial, program or event;

• when you make a payment;

• when you volunteer, coach, officiate, work for or otherwise assist the Club;

• when photographs or recordings are taken at Club activities;

• from team managers, coaches, officials or other authorised Club representatives; and

• from sporting bodies and service providers involved in administering football activities.

We may also receive information through registration and administration services such as KickHub/Majestri and Squadi.

5. Why we collect and use personal information

We may collect, hold and use personal information to:

• process registrations, memberships and payments;

• organise teams, competitions, training, trials, programs and events;

• communicate with players, parents, guardians, volunteers, coaches and officials;

• manage player eligibility, accreditation and insurance;

• protect the health, welfare and safety of participants;

• respond to emergencies, incidents, complaints and disciplinary matters;

• administer volunteers, staff, contractors and Club facilities;

• publish Club news, results, events and community activities;

• recognise and promote player, volunteer and Club achievements;

• display photographs or recordings where appropriate consent has been obtained;

• comply with sporting rules, insurance requirements and legal obligations;

• maintain and improve our website and Club services; and

• prevent or investigate fraud, misuse, misconduct or security incidents.

We will not use sensitive information for an unrelated purpose unless we have consent or are otherwise permitted or required by law.

6. Children’s privacy

Many of our members and participants are children. We take particular care when handling children’s personal information.

Where appropriate, we collect information about a child from, or with the involvement of, their parent or legal guardian. We only collect information reasonably required to administer the child’s participation and support their health, welfare and safety.

Parents and guardians should ensure that information supplied about a child is accurate and kept up to date.

7. Photographs and video

The Club may take photographs or video recordings at matches, training sessions, presentations, community activities and other Club events.

Where the required consent has been obtained, we may use this material for purposes including:

• Club communications and publications;

• the Club’s website;

• Club-controlled social-media accounts;

• promotion of Club activities and achievements;

• reporting results or events; and

• historical and archival records.

Consent for promotional use of a child’s identifiable image should be obtained from the child’s parent or legal guardian. Where practical and appropriate, the child’s wishes should also be respected.

Consent may be withdrawn for future uses by contacting us. Withdrawal will not necessarily require the Club to recall or remove material already lawfully printed, distributed, archived or shared by third parties, although we will consider reasonable removal requests for material under our control.

The Club may also publish or retain photographs and footage where permitted by law and reasonably necessary for news reporting, safety, incident management or the administration of sporting activities.

8. When we disclose information

We may disclose relevant personal information to:

• Football Australia;

• Football Queensland;

• competition administrators and affiliated football organisations;

• team managers, coaches, officials and authorised Club volunteers;

• insurers, medical personnel and emergency services;

• government agencies or regulators where required;

• professional advisers;

• website, information-technology and records-storage providers;

• registration and membership providers, including KickHub/Majestri;

• Squadi and associated competition-administration providers;

• payment processors and financial institutions; and

• other parties where you have consented or disclosure is authorised or required by law.

We limit disclosures to information reasonably required for the relevant purpose.

We do not sell personal information.

9. Third-party platforms and links

Our website contains links to or integrates with services operated by third parties. These include registration platforms, Football Queensland, Football Australia, Google Maps, Facebook and other social-media services.

The website uses the Smash Balloon plugin to display content from Facebook. When Facebook content is loaded, Meta or its service providers may receive technical information such as your IP address, device information or browser details and may use cookies or similar technologies. This activity is governed by Meta’s own privacy terms.

Third-party websites and services have their own privacy practices. The Club does not control those practices, and we encourage you to review the relevant third party’s privacy policy before providing information or using its services.

10. Website cookies and technical information

Our website or its integrated services may use cookies and similar technologies to:

• operate and secure the website;

• remember preferences;

• display embedded content, including Facebook content; and

• understand basic website performance and usage.

You can restrict or delete cookies through your browser settings. Blocking cookies may prevent some website content or features from working correctly.

We do not currently use information collected through the website to send promotional newsletters or direct-marketing communications.

11. Overseas handling of information

Some third-party technology or social-media providers may store or process information outside Australia. The countries involved can depend on the provider’s infrastructure and may change over time.

Where the Australian Privacy Principles apply, we will take reasonable steps required by law before disclosing personal information to an overseas recipient. Information you independently provide to a third-party platform will also be handled under that provider’s terms and privacy policy.

12. Storage and security

We may hold personal information electronically or in physical records. Electronic information may be held in Club email accounts, registration systems, competition platforms and other service-provider systems.

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. These steps may include access restrictions, account controls, secure service providers and limiting access to authorised Club representatives.

No internet transmission or storage system is completely secure. If a data breach occurs, we will investigate and respond in accordance with applicable legal requirements, including the Notifiable Data Breaches scheme where it applies.

13. Retention and deletion

We retain personal information only for as long as it is reasonably required for Club administration, safety, insurance, recordkeeping, dispute resolution or legal obligations.

When information is no longer required, we will take reasonable steps to securely destroy or de-identify it, unless it forms part of an authorised historical or archival record or must be retained by law.

14. Accessing or correcting your information

You may ask to access personal information we hold about you or request that inaccurate, out-of-date, incomplete, irrelevant or misleading information be corrected.

Parents and legal guardians may make requests concerning their child’s information where they have the authority to do so.

Please send your request to support@baysideunited.com.au. We may need to verify your identity or authority before responding.

We will respond within a reasonable period. If we cannot provide access or make a requested correction, we will explain why where required by law.

15. Privacy enquiries and complaints

If you have a question or complaint about how we have handled personal information, please contact:

Privacy Contact
Bayside United Sports Club Inc.
34 Andrew Street
Lota QLD 4179
Email: support@baysideunited.com.au
Telephone: (07) 3893 0177

Please provide enough information for us to understand and investigate the matter. We will acknowledge and investigate privacy complaints and aim to respond within a reasonable period.

If you are not satisfied with our response and the Privacy Act applies to the matter, you may contact the Office of the Australian Information Commissioner through oaic.gov.au.

16. Changes to this policy

We may update this policy when our practices, services, technology or legal obligations change. The latest version will be published on our website with its effective or last-updated date.